Read the posters in surgery.
Make sure you know the opening times of the surgery.
Find out how to arrange home visits, repeat prescriptions and urgent appointments.
You may not need to see a doctor, ask what services a nurse can provide.
Take a relative or friend with you if necessary.
Tell the receptionist if you need more time to speak to the doctor, she may be able to arrange this.
Think twice before making an appointment. Do you really need to see a doctor? Have you tried simple home treatments? Find out how your practice deals with complaints.